During the session, “The New Normal is NOW – The Pandemic Pivot,” participants examine the new ways they have been working since the global health situation created the stay-at-home setting. Participants reflect on the abilities, skills, and knowledge that have been developed during this experience to look for ways to move forward with these qualities. The course will review the environment, mindset, and priorities important to effectiveness and success.


For over 20 years, Suzanne has designed, delivered, and facilitated lively and effective programs in a wide variety of areas. Suzanne is a certified instructor for national firms in the area of customer service, sales, performance management, and motivation. She has facilitated programs, staff retreats, team building, and planning sessions for Fortune 500 companies, government agencies, non-profit organizations and small businesses. Suzanne has taught programs throughout the US and is an adjunct faculty member for several colleges.


September 13 @ 11:00
11:00 — 12:00 (1h)

Business Excellence

Suzanne Kondner